PintSender Events FAQ
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PintSender Events FAQ

PintSender Events lets you skip the line up and buy food and drink tickets at events & festivals from your phone.

Can I send tickets I've already purchased to a friend?
The email or text from PintSender with the unique link for your tickets can be forwarded to a friend. They will be able to use the same link to redeem any tickets that have not yet been used.

What do the tickets cost?
The ticket prices are set by the event and will always be the same price as equivalent paper tickets.

When can I buy my tickets?
Anytime before or during the event. We don't cut off sales until the party is over.

Do the tickets expire?
Yes. The tickets expire at the end of the event. So use 'em or lose 'em.

Can I use a ticket from a different event?
No. Sorry. The tickets you buy for a specific event are only good for that event.

Can I use a food ticket for a drink or vice versa?
It depends on the event. PintSender does not place any restrictions on how the tickets are redeemed by the bartenders and servers.

Are tips included?
No. We'd love to do that but don't have a good way to pay servers directly. If you'd like to tip your server or bartender, please do so separately.

Are my payment details safe?
Yes. We use the standard 128-bit encryption for all web traffic and we do not store your credit card details on our servers. If you choose to save your credit card details when buying a pint, they are stored for us by Moneris, one of North America's leading payment providers.

Are there any fees?
PintSender's fee is charged to the event organiser and is a percentage of ticket sales. It is always free for event attendees / end users.

What if I've lost the link to my tickets?
Just create an account on PintSender using the same email address or mobile number that the tickets were sent to. You'll find on the "My Tickets" page. Also, if you have an android phone, you can pin text messages to the top so you will always see them. Pin your PintSender text and never lose the link.

Are there any fees charged to events?
Yes. PintSender Events charges 10% of each transaction. That includes credit card processing fees, which are usually about 3%.

When can I download your app?
Coming soon. Sign up and we'll let you know when it's available.

Please let us know if there is something else you'd like to know by contacting us here.


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