PintSender Sports FAQ
PintSender Sports lets you skip the line up and buy food and drink tickets from your phone.
Can I forward unused purchases to a friend?
The email or text from PintSender with the unique link for your purchases can be forwarded to a friend. They will be able to use the same link to redeem any purchases that have not yet been used.
How do the prices compare?
Prices are set by the venue and vary by team.
When can I buy my food & drink?
Anytime before or during the event. We don't cut off sales until the game is over.
Do purchases expire?
It depends on the venue / team. If purchases expire at the end of a game, we'll make that clear.
Can I redeem purchases from a different venue / team?
No. Sorry. Each purchase is for a specific venue and are only good for that venue.
Can I use a food ticket for a drink or vice versa?
It depends on the venue. PintSender does not place any restrictions on how the tickets are redeemed by the bartenders and servers.
Are my payment details safe?
Yes. We use the standard 128-bit encryption for all web traffic and we do not store your credit card details on our servers. If you choose to save your credit card details when buying a pint, they are stored for us by Moneris, one of North America's leading payment providers.
Are there any fees?
PintSender's fee is charged to the venue and is a percentage of ticket sales. It is always free for event attendees / end users.
What if I've lost the link to my purchases?
Just create an account on PintSender using the same email address or mobile number that the tickets were sent to. You'll find on the "My Tickets" page. Also, if you have an android phone, you can pin text messages to the top so you will always see them. Pin your PintSender text and never lose the link.
Are there any fees charged to teams / venues?
Yes. PintSender Events charges 10% of each transaction. That includes credit card processing fees, which are usually about 3%. Volume discounts are available.
When can I download your app?
Coming soon. Sign up and we'll let you know when it's available.
Please let us know if there is something else you'd like to know by contacting us here.
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